NEW ERA IS OUT NOW

RETURNS

RETURN PROCESS
Before shipping an item back to us, you must request a return request within 14 days after receiving your order. Make sure you include your order number in your email.

Return requests should be mailed to: mckdesignstudio@hotmail.com

We do not allow returns for the following

  • Products received in a condition other than their original state
  • Products without their hangtags attached
  • Products that appear worn or smell of perfume, deodorant or tan
  • Products that are stained or damaged in any way
  • Exclusive collections
  • Sale items 
  • Custom orders

Please make sure to check if everything is living up to the return standards otherwise we can not give you your refund and will send you back the products.

RETURN POSTAGE
Please keep in mind, you will need to cover the cost of your return back to us. And shipping costs will not be refunded. We will send you a return label when return request is approved, which also has a tracking link. The costs are the same as shipping costs that you gave paid before and will be taken off your refund.